PENERAPAN STANDAR OPERASIONAL PROSEDUR PEMBERSIHAN KAMAR DIMASA TRANSISI COVID-19 PADA HOTEL 88 EMBONG MALANG SURABAYA

Hariadi, Mislan (2022) PENERAPAN STANDAR OPERASIONAL PROSEDUR PEMBERSIHAN KAMAR DIMASA TRANSISI COVID-19 PADA HOTEL 88 EMBONG MALANG SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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Abstract

In this Final Project, the author takes over the title of applying the
Covid-19 transition room procedures at the 88 Embong Malang hotel with the
aim of knowing the operational standards of handling in handling rooms during
the Covid-19 transition. The method in writing this Final Project is descriptive
qualitative, where the data obtained are based on company data, and make
observations directly to the company, namely Hotel 88 Embong Malang Surabaya.
The results of the proper Final Project Writing the application of procedures in
accordance with the Covid-19 transition period room procedures at the 88
Embong Malang hotel, making room staff or guests feel safer and more
comfortable with the implementation of health protocols that have been improved
by the government, and can increase trust and satisfaction. guests over waiters
during the covid-19 pandemic.

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