STANDAR OPERASIONAL PROSEDUR WAITER/SS DI RESTORAN AL HAMRA SURABAYA

Mustofa, Rizki (2018) STANDAR OPERASIONAL PROSEDUR WAITER/SS DI RESTORAN AL HAMRA SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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Official URL: https://nscpolteksby.ac.id/library/index.php?p=sho...

Abstract

The purpose of this final project was to find out how standard operational procedure of the waiter or waitress at Al Hamra Surabaya restaurant was. The writer observed and carried out work as a waiter at Al Hamra Surabaya. The writer concluded that the waiter and waitress at Al Hamra restaurant have run SOP (standard operating procedures) well, starting from welcoming guests, service, and serving dishes to guests.

Keywords: Standard Operational Procedure, restaurant, waiter/ss

Item Type:	Thesis (Diploma)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HY Hospitality & Tourism
Divisions:	Hospitality
Depositing User:	Mrs Duanita Riyannestiti
Date Deposited:	24 Jun 2020 06:14
Last Modified:	24 Jun 2020 06:14
URI:	http://repository.nscpolteksby.ac.id/id/eprint/302

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