PELAKSANAA STANDARD OPERATIONAL PROCEDURE GUNA MENUNJUKKAN KELANCARAN OPERASIONAL DI KITCHEN STEAK RESTORAN BONCAFE SURABAYA.

Andreas, Elga Eka Putra (2016) PELAKSANAA STANDARD OPERATIONAL PROCEDURE GUNA MENUNJUKKAN KELANCARAN OPERASIONAL DI KITCHEN STEAK RESTORAN BONCAFE SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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1 Halaman Awal.pdf

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2 Daftar Isi.pdf

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3 Abstrak.pdf

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4 Bab I.pdf

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Official URL: https://nscpolteksby.ac.id/library/index.php?p=sho...

Abstract

The purpose of this study was to determine how the implementation of Standard Operating Procedure ( SOP ) at Boncafe Gubeng Restaurant Surabaya to its employees in order to improve service to guests who come to the restaurant. In this study the author did for 3 months at Boncafe Gubeng Restaurant Surabaya to get some information through observation with employees . Results from this study showed that in Boncafe Surabaya Restaurant predefined SOP (Standard Operating Procedure) for each employee before commencing operation.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Standard Operational Procedure , Kitchen steak
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HY Hospitality & Tourism
Divisions: Hospitality
Depositing User: Mr Dedy Eka Prasetya
Date Deposited: 30 Dec 2017 03:44
Last Modified: 29 Mar 2018 12:46
URI: http://repository.nscpolteksby.ac.id/id/eprint/119

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