TUGAS GUEST RELATION OFFICER (GRO) PADA FRONT OFFICE DEPARTMENT DI HOTEL GRAND DAFAM SIGNATURE SURABAYA

Anggraini, Diyah Ayu (2020) TUGAS GUEST RELATION OFFICER (GRO) PADA FRONT OFFICE DEPARTMENT DI HOTEL GRAND DAFAM SIGNATURE SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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Abstract

Dalam tugas akhir ini penulis mengambil judul tugas Guest Relation Officer pada Front Office Department di Hotel Grand Dafam Signature Surabaya dengan tujuan untuk mengetahui bagaimanakah tugas Guest Relation Officer di Hotel Grand Dafam Signature Surabaya. Pengambilan data yang penulis lakukan adalah dengan pengamatan langsung di Hotel Grand Dafam Signature Surabaya. Dan hasil dari pengamatan bahwa tugas dari guest relation officer sudah dijalankan sesuai dengan standar operasional prosedur dari Hotel Grand Dafam Signature Surabaya.

Kata Kunci : Guest Relation Officer, Front Office Department

Item Type:	Thesis (Diploma)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HY Hospitality & Tourism
Divisions:	Hospitality
Depositing User:	Mrs Duanita Riyannestiti
Date Deposited:	15 Feb 2021 07:39
Last Modified:	15 Feb 2021 07:39
URI:	http://repository.nscpolteksby.ac.id/id/eprint/428

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