Ubaidillah, Andre (2023) STANDARD OPERATING PROCEDURE PEMBERSIHAN KAMAR DI HOTELOAKWOOD SURABAYA. Diploma thesis, Politeknik NSC Surabaya.
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Abstract
The purpose of writing this Final Project is to find out the Standard Operating Procedure for Cleaning Rooms at the Oakwood Hotel Surabaya. The author made observations at the Oakwood Surabaya hotel, Jl. Raya Kertajaya Indah No. 79, Manyar Sabrangan, Kec. Mulyorejo, Surabaya, East Java, 60116. From 09 September 2022 to 20 March 2023 for 6 months. The author concludes that a room attendant at the Oakwood Hotel Surabaya carries out his duties in accordance with the Standard Operating Procedures that have been set by the hotel, so that the hotel room maintains its cleanliness, tidiness, beauty and comfort.
Item Type: | Thesis (Diploma) |
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Uncontrolled Keywords: | Housekeeping Department, standard operating procedure, room cleaning. |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HY Hospitality & Tourism |
Divisions: | Hospitality |
Depositing User: | Mrs Duanita Riyannestiti |
Date Deposited: | 14 Apr 2025 10:24 |
Last Modified: | 14 Apr 2025 10:24 |
URI: | http://repository.nscpolteksby.ac.id/id/eprint/686 |
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