TUGAS DAN TANGGUNG JAWAB CONCIERGE DALAM MENANGANI BARANG BAWAAN TAMU DI HOTEL DOUBLETREE SURABAYA

Ali, Akmal (2023) TUGAS DAN TANGGUNG JAWAB CONCIERGE DALAM MENANGANI BARANG BAWAAN TAMU DI HOTEL DOUBLETREE SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

	Text HALAMAN AWAL.pdf Download (136kB)
	Text DAFTAR ISI.pdf Download (41kB)
	Text ABSTRACT.pdf Download (11kB)
	Text BAB I.pdf Download (144kB)
	Text BAB II.pdf Download (146kB)
	Text BAB III.pdf Restricted to Repository staff only Download (696kB) | Request a copy
	Text BAB IV.pdf Download (6kB)

Abstract

The purpose of writing this Final Project is to find out the duties and responsibilities of the concierge in handling guest luggage at the DoubleTree Surabaya Hotel. The writer who is also an training at the DoubleTree by Hilton Hotel Surabaya makes observations about the duties and responsibilities of the concierge at the DoubleTree by Hilton Hotel Surabaya. The author can conclude that the duties and responsibilities of the concierge in handling guests' luggage in the Front Office department at the Double Tree Hotel Surabaya include Check in, Check out, Change Room, guest grub, storage of guest luggage.

Item Type:	Thesis (Diploma)
Uncontrolled Keywords:	Duties and responsibilities, concierge, guest luggage
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HY Hospitality & Tourism
Divisions:	Hospitality
Depositing User:	Mrs Duanita Riyannestiti
Date Deposited:	14 Apr 2025 07:52
Last Modified:	14 Apr 2025 07:52
URI:	http://repository.nscpolteksby.ac.id/id/eprint/684

Actions (login required)

View Item