TAHAPAN PELAYANAN DI RESTO PADA HOTEL 88 EMBONG KENONGO SURABAYA

Nanda, Wahyu Eka (2022) TAHAPAN PELAYANAN DI RESTO PADA HOTEL 88 EMBONG KENONGO SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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Abstract

The purpose of this Final Project is to find out the Resto Service at Hotel 88
Embong Kenongo Surabaya. The author made observations and worked as a waiter
at the restaurant at Hotel 88 Embong Kenongo Surabaya. The author can draw the
conclusion that the Resto Service at Hotel 88 Embong Kenongo Surabaya is very
good, which includes welcoming guests who come, giving greetings, asking about
reservations, taking guests, providing menu lists, receiving guest orders, repeating
guest orders, preparing food utensils, serving Drinks, Serves food, Takes dirty plates
on the guest table, Delivers the bill, Gives thanks.

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