PENERAPAN PELAYANAN PRIMA SPG VENAFT BEAUTY PADA EVENT JAKARTA FAIR KEMAYORAN - JAKARTA

Julia, Nevilia Reisita (2022) PENERAPAN PELAYANAN PRIMA SPG VENAFT BEAUTY PADA EVENT JAKARTA FAIR KEMAYORAN - JAKARTA. Diploma thesis, Politeknik NSC Surabaya.

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Abstract

This final project is entitled "Application of Prima Venaft Beauty Service at
PT Talia Saluna Jaya Abadi". This study discusses the Application of Excellent
Service for customers of PT Talia Saluna Jaya Abadi based on the elements of
excellent service.
Excellent service is a pattern of the best service in modern management that
prioritizes concern for customers. Excellent service is important to be applied in
the company, because the existence of excellent service can provide an image and
good name for the company. Optimal service in the end is also able to improve the
company's image in the eyes of business partners, consumers, and subsidiaries. By
having a good image, everything the company does will be considered good by
business partners, consumers, and subsidiaries. The results of the study can be
concluded that the application of excellent service for customers has gone well
and based on the elements of implementing excellent service.

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