Larasati, Nindi (2016) PROSEDUR PELAYANAN DI SALON MOBIL PPS AUTOSHINE CABANG SURABAYA TIMUR SURABAYA. Diploma thesis, Politeknik NSC Surabaya.
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Official URL: https://nscpolteksby.ac.id/library/index.php?p=sho...
Abstract
The purpose of this study was to determine the service procedure Autosine PPS saloon cars in Surabaya . Data were collected through observation , and documentation and the results of this study indicate that the PPS service procedures Autoshine Surabaya is already well underway in accordance with the opinion of Rahmayanti (2010 ). Constraints in the service process is the lack of human resources that is causing the lack of uniformity in service. Hence the need for additional employees to the sales counter in order to facilitate at the time of service carried.
| Item Type: | Thesis (Diploma) |
|---|---|
| Uncontrolled Keywords: | Procedures , Services. |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HZ Business Administration |
| Divisions: | Business Administration |
| Depositing User: | Mr Dedy Eka Prasetya |
| Date Deposited: | 06 Dec 2017 23:16 |
| Last Modified: | 10 Apr 2018 12:24 |
| URI: | http://repository.nscpolteksby.ac.id/id/eprint/75 |
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