Febrianti, Nugraini Cesar (2021) SEQUENCE OF SERVICE DI SPICE RESTORAN OAKWOOOD HOTEL & RESIDENCE SURABAYA. Diploma thesis, Politeknik NSC Surabaya.
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Abstract
This final project entitled squence off Service at Spice Restaurant Oakwood
Hotel & Residence Surabaya has the goal of being able to deliver knowledge
about the correct Service squence off at a restaurant. The author made
observations during the Field Work Practice (PKL) as a waitress at the Spice
Restaurant & Deck side Lounge & Bar.
The author can conclude that the sequence of service at Spice Restaurant
Surabaya includes, giving welcome, escorting guests, giving menus, writing guest
orders, up selling, serving drinks, preparing food utensils, serving food, checking
guest satisfaction, how to take dirty plates, cleaning the rest of the food on the
table, serving coffee or tea and how to give the bill.
Item Type: | Thesis (Diploma) |
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Uncontrolled Keywords: | Sequence of Service, Spice Restaurant, food & beverage |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HY Hospitality & Tourism |
Divisions: | Hospitality |
Depositing User: | Mrs Duanita Riyannestiti |
Date Deposited: | 08 Jun 2022 08:20 |
Last Modified: | 08 Jun 2022 08:20 |
URI: | http://repository.nscpolteksby.ac.id/id/eprint/535 |
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