PROSEDUR PELAYANAN PADA DEPO AIR MIMUN ISI ULANG BIRU

Minar E.P.S, Tiur Tio (2015) PROSEDUR PELAYANAN PADA DEPO AIR MIMUN ISI ULANG BIRU. Diploma thesis, Politeknik NSC Surabaya.

Preview	Text 1 Halaman Awal.pdf Download (87kB) | Preview
Preview	Text 2 Daftar Isi.pdf Download (201kB) | Preview
Preview	Text 3 Abstract.pdf Download (129kB) | Preview
Preview	Text 4 Bab I.pdf Download (105kB) | Preview
Preview	Text 5 Bab II.pdf Download (138kB) | Preview
Preview	Text 6 Bab III.pdf Download (134kB) | Preview
Preview	Text 7 Bab IV.pdf Download (584kB) | Preview
Preview	Text 8 Bab V.pdf Download (85kB) | Preview
Preview	Text 9 Daftar Pustaka.pdf Download (78kB) | Preview

Abstract

On this final project, the author discusses the process of implementation and constraints of Procedure that apply to Depo Air Minum Isi Ulang Biru Branch Kutai - Surabaya especially on Branch Kutai –Surabaya. The main objective of this research
is to to describe service procedures on Depo Air Minum Isi Ulang Biru Branch Kutai - Surabaya.
The authors used a qualitative approach which research is conducted by investigating and face to face and interact with the owners and employees at the company to get the information and data required. Data collection methods used in this study is Participant Observation which means go to work in a research
environment and to take part in service process and do interviews freely on sourcedata that has related research for example customers and also employees. Results from this study is the description of the service procedure is applied to the Depo Air Minum Isi Ulang Biru Branch Kutai - Surabaya. For further research suggested doing research in a larger-scale enterprise so that it can get more complex and accurate.

Actions (login required)

View Item