PROSEDUR PENJUALAN KAMAR PADA REGANTRIS HOTEL By ROYAL SINGOSARI SURABAYA

Kuswati, Ririn (2021) PROSEDUR PENJUALAN KAMAR PADA REGANTRIS HOTEL By ROYAL SINGOSARI SURABAYA. Diploma thesis, Politeknik NSC Surabaya.

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Abstract

The purpose of this study was to determine the procedure for selling rooms at
Regantris Hotel by Royal Singosari Surabaya. The type of research used is
descriptive, namely research that is used to analyze data by describing or describing
the data that has been created without the idea of ​ ​ making conclusions. Data
collection techniques were carried out by observation, direct interviews, and
documentation. The results show that the procedure for selling rooms at Reganris
Hotel by Royal Singosari Surabaya has gone well, as is the SOP for Regantris Hotel
by Royal Singosari Surabaya and is in line with the opinion of Tambunan (2013) and
Rasto (2015), although there are still obstacles related to the sale of rooms.
Therefore, to reduce some of these obstacles, it is necessary to be thorough in the
sales process so that misunderstandings do not occur, so that guests staying at the
hotel feel comfortable to stop by.

Item Type:	Thesis (Diploma)
Uncontrolled Keywords:	procedure, sales, room sales, travel agent sales (online), rooms hotel
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HZ Business Administration
Divisions:	Business Administration
Depositing User:	Mrs Duanita Riyannestiti
Date Deposited:	18 Apr 2022 06:55
Last Modified:	18 Apr 2022 06:55
URI:	http://repository.nscpolteksby.ac.id/id/eprint/503

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