Nurfajria, Hafshah (2015) PROSEDUR PELAYANAN PENANGANAN KELUHAN PENGHUNI THE ADHIWANGSA GOLF VIEW RESIDENCE SURABAYA. Diploma thesis, Politeknik NSC Surabaya.
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Official URL: https://nscpolteksby.ac.id/library/index.php?p=sho...
Abstract
The purpose of this research is to find out and describe the procedure of handling complaints in The Adhiwangsa Golf View Residence Surabaya. In this research, the researcher uses interview and observation as research methodology and also uses descriptive data analysis. Handling complaints procedures in The Adhiwangsa Golf View Residence Surabaya is good enough because it has already followed the steps that have been est abolished by Hamdani theory. To evaluate the company and incrate knowledge for the other.
| Item Type: | Thesis (Diploma) |
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| Uncontrolled Keywords: | Prosedures, Handling, Complains |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HZ Business Administration |
| Divisions: | Business Administration |
| Depositing User: | Mr Dedy Eka Prasetya |
| Date Deposited: | 24 Jan 2018 04:22 |
| Last Modified: | 09 Feb 2018 03:46 |
| URI: | http://repository.nscpolteksby.ac.id/id/eprint/171 |
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